Your
Responsibilities

Protect Passwords
Report Incidents
Protect Your Computer

Preventing Fraud

Reporting Fraud or
Identity Theft

Online Security Tips
Online Tips
Computer Security Tips
Email Security Tips

Fraud Alerts

Privacy
Web Site Privacy Statement
Links to Other Sites Disclaimer
Privacy Disclosure Policy

 

 

 

E-Security
Electronic Banking Security & Privacy
Identity Theft Information

For more information on Computer Security Tips view the
 SANS OUCH! Newsletter provided by the SANS Institute.
For links to update your operating system or browser
see our Resource page.

Online Security Tips

Security is the most important issue Jackson County Bank faces in making Internet Banking available for our clients. Using industry-standard security techniques ensures that your personal and financial information remains confidential. In addition, learn how you can protect your computer and personal information:

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Install, run and keep anti-virus and anti-spyware software updated.  There are many reputable companies that offer virus protection and anti-spyware, the two most popular being Symantec or McAfee (neither company affiliated with Jackson County Bank, but for reference only).  Virus protection and anti-spyware programs require regular updates to keep your computer protected against newly discovered viruses.  It is very important to keep up on the subscription to any virus or spyware protection.  Most programs have an automatic update feature.  Make sure this is turned on and set to check for new updates and to scan your computer regularly.

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Install firewall software or hardware.  Most anti-virus and anti-spyware products now bundle in firewall software with their products.  Installing "free" virus protection software probably isn't protecting you completely, and you may find the cost of the total protection software pales when compared to the cost of repairing your computer . . . or your credit history!

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Protect your computer by keeping your operating system patched (such as Windows updates if using a Windows PC).  These are updates that can patch “holes” in the operating system security through which some malicious programs or viruses could attack.  Visit our Resource page for links to the most common update pages.  Be sure to install at minimum the critical updates.  If you computer has never before been updated, this could take some time and require you to restart your computer.

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Avoiding downloading programs from unknown sources.

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Do not use your Social Security number as username or password.  Change your username and passwords regularly.  Use combinations of letters, numbers and special characters (i.e. # or @).  Protect your online passwords.  Don’t write them down or share them with anyone.

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Protect your answers to security questions.  Select questions and answers that are easy for you to remember but hard for anyone else to guess. Do not write the questions or answers down or share them with anyone.

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Use secure websites for transactions and shopping.

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Close your browser when you are not using the internet.

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Always remember to log off and close your browser after using secure sites such as Internet Banking.

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Disable the feature on your browser that allows passwords to be saved.

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Review bank statements and credit card statements promptly to determine if there were any unauthorized charges.  If your statement is late by more than a couple of days, call the bank.

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Do your internet banking activities on secure computers only. Public computers (internet cafes, copy centers, hotels,etc.) should be used with caution.

 Email Security Tips

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Refrain from clicking on links in e-mail messages. Instead type in the known address of the site into your browser, and locate the content from there.

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Never share personal or confidential information via e-mail.  Think of e-mail as sending out a post card.

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Be careful of suspicious emails.  Never open attachments, click on links or respond to emails from unknown senders.

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Do not open unexpected attachments even if they come from trusted sources.

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Turn off the preview pane for all e-mail folders. The preview pane actually opens the e-mail and any malicious code could be executed.

Remember, Jackson County Bank will never send unsolicited emails asking clients to provide, update or verify personal or account information, such as passwords, Social Security numbers, PINs, credit or Check Card numbers, or other confidential information.

We have strict privacy policies in place. Jackson County Bank will not trade, rent or sell your personal information, including email addresses, to anyone. We will not provide account or personal information to non-Jackson County Bank companies for the purpose of independent telemarketing or direct mail marketing for non-financial products or services. For more information on our privacy policy, visit Jackson County Bank's Privacy page.

PHISHING ALERT:  We have been notified of a recent scam in which customers and non-customers of Jackson County Bank are being sent an email asking to update their personal information via a link that will take the user to a site that IS NOT the financial institution site.  Please know that Jackson County Bank will never send you an email asking for your personal information.  If you receive an email asking you to provide personal and/or sensitive information, do not click on any link and do not send the information.  Even if the website and/or email appear genuine, do not continue.

IDENTITY THEFT VIDEOS

   PLAY VIDEOS
Don't Be an Online Victim
How to guard against Internet thieves and electronic scams.
Fighting Back Against Identity Theft

Furnished by FDIC and Federal Trade Commission's Identity Theft Site.

TAKE CHARGE:  Fighting Back Against Identity Theft

This is a very informational document provided by the Federal Trade Commission.  Due to the size of the file it may take several minutes to open

You Have the Power to Stop Identity Theft
A brochure provided by the Federal Financial Regulators

PLAY A GAME!
See how much you know regarding identity theft, phishing, spyware and more!
Provided by the Federal Trade Commission's OnGuardOnline.gov

ACCESS YOUR
FREE CREDIT REPORT.
Wisconsin residents are able to obtain a copy of their credit report free of charge.  If requested, credit reporting agencies are required to provide a free copy of your credit report each year.

Visit the Federal Trade
Commission's
Identity Theft Site

Remember, Jackson County Bank will never send unsolicited emails asking clients to provide, update or verify personal or account information, such as passwords, Social Security numbers, PINs, credit or Check Card numbers, or other confidential information.

 

 

 

 

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Please Contact Us with comments or questions.
8 Main Street, P.O. Box 490, Black River Falls, WI  54615
Phone:  715.284.5341 Fax:  715.284.7470
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