Instructions
Opening Menu
Account Information, press 1
To Transfer Funds or Make a Loan Payment, press 2
1) To transfer funds from your checking or money market
account, press 1
2) To transfer funds from your savings account, press
2
Branch Locations and Hours,
press 4
To Change Your PIN (Personal Identification Number), press
8
Information Menu
For
Checking or Money Market Information, press 1
For Savings Information, press 2
For Loan Information, press 3
For CD or IRA Information, press 4
Helpful Information
The first time you access your
account(s), you will be required to enter your full social security number
followed by the # key. You will then be prompted to create a
six to ten digit PIN. This PIN will be used to access all of your accounts.
If you do not access Telephone Banking within 90 days of opening your accounts, you will have to contact the bank to reactivate this feature. Once you have become a Telephone Banking user you will only become inactive if you do not access any of your accounts for 180 days. If this happens, contact a Personal Banker at 715-284-5341, and they will reactivate you.
To access information
you will need to enter your account number(s), your PIN and a
portion of your social security number followed by the # key.
Opening Menu
provides access to account information as
well as the ability to transfer funds and change your PIN.
Checking & Money Market Menu
provides your balance information, deposit
information, specific check and withdrawal information, ATM activity and
overdraft protection account information.
Savings Menu
gives your balance information, specific withdrawal and deposit information
and ATM activity.
Loan Menu
gives access to your loan balance, last payment date, last payment amount
and year-to-date interest information.
CD (Certificate of Deposit) and IRA
(Individual Retirement Account) Menu
gives your account balance, maturity date, interest information and the
current interest rate.
Funds Transfer Menu
will allow you to transfer between your checking, money market, savings
and home equity or personal loan accounts. You may also make payments on your loan accounts.
Transfers after 6 p.m. will be processed the following business day.
Action keys on your
telephone are as follows:
*
will return you to the previous menu
0 will
transfer you to an operator